Meta · Professional & Enterprise

Meta WhatsApp Business integration

Send fee notices on WhatsApp using approved Meta templates — not personal staff accounts.

Setup

  1. Subscribe to Professional or Enterprise
  2. Connect your Meta WhatsApp Business account per Edument integration settings
  3. Submit/use approved fee notice templates
  4. Send notices from fee workflows with optional PDF

Capabilities

  • Template-based fee notices
  • Document (invoice PDF) attachment where supported
  • Guardian WhatsApp numbers on student records

Limits

  • Not available on Starter
  • Requires Meta Business approval for templates
  • Delivery depends on Meta and recipient phone validity

FAQ

FAQ — Meta WhatsApp Business

Can we chat freely with parents inside Edument?

Fee notices use WhatsApp Business templates. Free-form staff chat is a separate Enterprise early-access module — not the same as template notices.

Enable Meta WhatsApp Business

Available on Professional & Enterprise. Start a 14-day trial and configure from school Settings.

Your card will not be charged during the 14-day trial. Cancel anytime before day 14 — you will not be billed.